Learn more about Workforce Australia and the Points Based Activation System

Workforce Australia is the employment service delivered by the Department of Employment and Workplace Relations.

Workforce Australia includes an online service and a network of providers to deliver personalised support. It helps Australians find and keep a job, change jobs, or create their own job.

Find out more here.

If you’re ready to start looking for work, and are with Centrelink, you may be placed into the online Digital Service, or you may be referred to an Employment Services Provider. You will need to meet your mutual obligation by gaining points through the Points Based Activation System. Individuals have flexibility and choice in deciding which tasks and activities they complete under the Points Based Activation System, recognising that there is no one-size-fits-all pathway to employment.

The online platform will allow you to:

• Complete your own job searches and reporting requirements
• Sign up for online programs to upskill
• Access tools to help with online learning and job searching
• Apply for help and support such as police checks and work-related tickets

If you find you need extra support beyond the online service, you can request to be transferred to an Employment Service Provider, such as atWork Australia.

The Points Based Activation System is a flexible way you can meet your obligations, recognising that other tasks and activities also help you find that job. Options can include skills development, participating in an activity, applying for jobs, and more.

Points can be gained by completing a range of tasks and activities,  each having a points value. You will need to get a certain number of points per reporting period (a month).

It’s tailored to you, and when you first meet with your Job Coach, you will find out what your points target will be, based on your personal circumstances. The maximum number of points is 100 per month, however, you may have a lower target based on your circumstances.

This way you can meet your obligations by not only applying for roles but by building on yourself to support you to be job ready. That’s where we can help! We have a range of supports tailored to you, all designed to help you meet your points targets and reach your work and life goals.

PBAS offers flexibility. There are many ways you can earn points including job searching, interviews, health and wellbeing activities, work preparation activities, study and more.

Speak to your Job Coach about your personal situation for tailored options.

With atWork Australia we have a range of activities and services to support you to reach your employment goals.

• Health and Wellness services to help you focus on your wellbeing. With support to build your confidence, and help with concerns such as anxiety, depression, alcohol and substance abuse, grief and trauma. We also support with wellbeing and mindfulness and employability soft skill coaching. Our qualified team of Health and Wellness Professionals will empower you to prioritise your overall health and wellbeing.
• Jobs Now is our preparation program to help you develop skills, experience and knowledge so you can move more quickly towards employment. You will meet with your peers to gain support and share tips while learning how to market yourself and practice interview skills.
• Positivum. Developed in partnership with Monash University, Positivum is our online health and well-being training program to help address beliefs and perceptions relating to health and work. It’s a self-guided coaching program to help prepare you for work.
• First Steps to Success to bring the services you need to you. Attending one of our community hubs can help you gain points while introducing you to the services you may need to support you on your journey to employment. This includes meeting with potential employers or the transport department to help you with your license.

These are just a few examples of the flexible ways you can earn points in addition to apply and searching for work. We will help you understand the Points Based Activation System and how it will support you to get where you want to be.

If you have been allocated to atWork Australia, we look forward to meeting with you at your first appointment. Here, we can answer any further questions you have and guide you through every step of the process. Our goal is to connect you with the right employer, so you can thrive. Via our range of support services, tailored to you and your goals and skills, we are here for you every step of the way.

We take the time to get to know you and uncover your strengths and talents so we can connect you with the best employment, training and other options to assist with reaching your employment goals.

Our services

• In-Work Support
• Dedicated Job Coach
• Employer Engagement support
• Financial help with work-related expenses
• Regular Employment Hubs
• Wellness program with access to allied health
• Pre-employment training programs

Our services include a broad range of options to best support your current needs. We can also provide practical support and identify opportunities to upskill or enhance your self-belief.

We also provide financial assistance inclusive of:

• Police history checks/Working With Children
• White or blue cards
• Support with fuel vouchers, work uniforms and other PPE equipment you may need