Reanna is living with severe anxiety and mental health conditions. She experienced a traumatic upbringing that led to social anxiety. This made it difficult for Reanna to secure employment.
Reanna reached out to atWork Australia in Mandurah, WA where she met Job Coach Chelsea. Chelsea worked with Reanna to build her confidence by referring her for counselling services and Jobs Now sessions to address her social anxiety.
Chelsea also supported Reanna with upskilling to assist in gaining enjoyable employment. Reanna completed a Responsible Service of Alcohol Training and a Certificate III in Retail. Job Coach Chelsea further assisted Reanna with obtaining her Birth Certificate, as it is a requirement of the recruitment process.
Job Coach Chelsea engaged with a local business, offering a wage subsidy to successfully secure a position for Reanna. With the assistance of Chelsea, Reanna secured a role as a Retail Customer Service Assistant at a local business, Gilbert’s Fresh Food Market.
When Job Coach Chelsea told Reanna the good news, she: “was visibly and audibly excited! She couldn’t wipe the smile off her face.
Chelsea says: “I don’t think I have ever seen her so genuinely happy and it definitely made me emotional being able to bring so much joy to a client’s life.”
Reanna’s employer has been very understanding and welcoming, making her feel comfortable in her role and offered support so she can thrive.
Reanna feels “over the moon with her experience so far” and looks forward to going to work every day. Chelsea says: “Reanna’s journey has been a steadily progressive one. I have seen the changes in Reanna over the last six months and her improvement, especially with her confidence and drive to gain employment. It’s been extremely rewarding being a part of Reanna’s journey. Experiences like this is exactly why I love my role with atWork Australia. Reanna is now in a role that she loves, and I couldn’t be happier for her.”
Reanna says: “My Job Coach Chelsea has been patient and understanding while also giving me the encouragement that I needed to persevere in my job searching. Job coach Chelsea always offered support and believed in my ability to gain enjoyable employment. She was always there to support me when I was going through a difficult time.”
“My Job Coach Chelsea always offered me support and believed in my ability to gain enjoyable employment. She was always there to support me when I was going through a difficult time.”
– Reanna, DES Client, WA
Every year, atWork Australia helps thousands of clients like Reanna expand their skills and qualifications to help them gain the right job with the right employer. Call us today on 1300 080 856 or enquire online to find out how we can help you meet your career goals.
